Shipping Policy for SafeSuri

Effective Date: March 11, 2025

At SafeSuri, we are committed to providing you with a seamless and efficient shipping experience. This Shipping Policy outlines our shipping methods, delivery times, and related details. By making a purchase on our website, safesuri.com, you agree to the terms of this policy.

1. Shipping Methods and Carriers

We offer a range of shipping methods to meet your needs. The available shipping options will be displayed at checkout, and you can select the one that best suits your preferences. We work with reliable carriers to ensure your products are delivered safely and on time, including:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

For international orders, we may also use other global carriers depending on your location.

2. Shipping Costs

Shipping charges are calculated based on the shipping address and the size of your order. These charges will be displayed during the checkout process, so you can review the costs before confirming your purchase.

  • Free Shipping: We offer free standard shipping on orders over a specific amount (e.g., $50) within the continental United States. Free shipping may be subject to promotional terms and conditions.
  • International Shipping: International shipping rates will vary depending on the destination country. You can view the exact shipping costs at checkout before placing your order.

3. Delivery Times

The estimated delivery time for your order depends on the shipping method selected at checkout and the destination. The following are approximate delivery windows:

  • Domestic Orders (USA):
    • Standard Shipping: 3–7 business days
    • Expedited Shipping: 2–3 business days
    • Overnight Shipping: 1 business day
  • International Orders:
    • Standard International Shipping: 7–15 business days (depending on the destination country)
    • Expedited International Shipping: 3–7 business days (depending on the destination country)

Please note that delivery times may vary due to factors such as weather, holidays, and customs clearance. Delivery times are estimates and cannot be guaranteed.

4. Order Processing

Orders are processed Monday through Friday, excluding holidays. We make every effort to ship orders as quickly as possible. Orders typically ship within 1-2 business days of being placed, but processing times may vary depending on the product availability and your location.

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase.
  • Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with tracking information.

5. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We are able to ship to most P.O. boxes and military addresses (APO/FPO), though some restrictions may apply for international military shipments.

  • International Shipping: SafeSuri ships internationally to select countries. During checkout, you will be notified if your shipping address is outside our serviceable regions or if there are restrictions for certain products.

  • Address Accuracy: Please ensure your shipping address is correct and complete. SafeSuri is not responsible for delays or lost shipments due to incorrect address information. If you realize that you’ve provided an incorrect shipping address, please contact us immediately at info@safesuri.com or call (623) 386-4792 to request a change.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery via the carrier’s website (USPS, UPS, or FedEx). Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

7. Shipping Delays

While we strive to deliver your order on time, there may be occasional delays due to circumstances beyond our control, such as:

  • Weather-related delays
  • Carrier service disruptions
  • Customs or international shipping delays
  • High order volumes during peak times (e.g., holidays)

If your order is delayed, please reach out to our customer service team for assistance.

8. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately at info@safesuri.com or call (623) 386-4792. We will work with the shipping carrier to resolve the issue and ensure you receive your products in a timely manner.

  • Damaged Items: If your items arrive damaged, please keep the original packaging and contact our customer service team within 7 days of receiving your order. We will assist with returns or replacements as needed.

9. Returns and Exchanges

For more information on returns and exchanges, please refer to our Return Policy. If you need to initiate a return or exchange, please contact us within 30 days of receiving your order.

10. Contact Us

If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team:

  • Email: info@safesuri.com
  • Phone: (623) 386-4792
  • Address: 2414 S 220th Ln, Buckeye, Arizona