Payment Policy for SafeSuri

Effective Date: March 11, 2025

At SafeSuri, we aim to provide you with a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, how payments are processed, and other important information regarding transactions made on our website, safesuri.com. By making a purchase through our website, you agree to comply with the terms outlined in this policy.

1. Payment Methods Accepted

We accept a variety of secure payment methods for your convenience, including:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: SafeSuri offers PayPal as a secure alternative for processing payments.
  • Apple Pay / Google Pay: If you’re using a compatible device, you can make payments through Apple Pay or Google Pay.
  • Gift Cards or Store Credits: We accept SafeSuri gift cards or store credits as a method of payment for eligible purchases.

Please ensure that your payment method is valid and has sufficient funds before completing your order. If your payment fails or there are any issues, we will notify you promptly.

2. Payment Processing

  • Secure Payment: All payments on SafeSuri are processed securely through encrypted payment gateways. We prioritize the protection of your personal and financial information and adhere to the latest security standards to ensure safe transactions.

  • Authorization and Charges: Once your order is placed, the payment is authorized by our payment processor. The funds will not be deducted from your account until the order is confirmed and ready for shipping. A confirmation email will be sent to you once your payment has been successfully processed.

3. Billing Information

When making a purchase, you must provide accurate and complete billing information, including your name, address, phone number, and payment details. This information is necessary to process your order and ensure smooth shipping and delivery. If there are any discrepancies in your billing information, we may contact you for clarification, which may delay your order processing.

4. Sales Tax

Sales tax will be calculated based on your shipping address and applicable tax rates in your location. The total amount, including sales tax, will be displayed at checkout before you complete your purchase. SafeSuri is required to collect sales tax in certain regions based on local laws.

5. Currency

All prices on the SafeSuri website are listed in USD (United States Dollars). If you are purchasing from outside the United States, please be aware that any applicable currency conversion fees, foreign transaction fees, or taxes imposed by your bank or payment provider are your responsibility.

6. Payment Declines and Errors

If your payment is declined or there is an error during the transaction, we will notify you via email. Please double-check your payment details and ensure your card or account has sufficient funds. If the issue persists, please contact your bank or payment provider for further assistance. If you are using PayPal, Apple Pay, or Google Pay, please verify your account settings to ensure proper payment processing.

7. Refunds and Cancellations

In the case of order cancellations, returns, or exchanges, refunds will be processed to the original payment method used at the time of purchase. Refunds may take 5-10 business days to reflect in your account, depending on your payment method:

  • Credit/Debit Cards: Refunds to credit/debit cards will generally take 5-10 business days to appear on your account.
  • PayPal/Apple Pay/Google Pay: Refunds made via these platforms will usually appear within 3-5 business days.

For more information on returns, please refer to our Return Policy.

8. Fraud Prevention

We take fraud prevention seriously at SafeSuri. To protect both you and SafeSuri, we may conduct additional verification checks for suspicious orders. This may involve confirming your billing information or requesting additional documentation. If we suspect fraudulent activity or are unable to verify your payment, we may cancel your order.

9. Payment Terms for Pre-Orders or Backorders

For items on pre-order or backorder, payment will be charged at the time of purchase. You will be notified about estimated shipping dates, and if any delays occur, we will communicate with you promptly. If you wish to cancel a pre-order, please contact our customer service team for assistance.

10. Contact Us

If you have any questions regarding our Payment Policy, need assistance with your payment, or if you encounter any issues during the checkout process, please feel free to contact us:

  • Email: info@safesuri.com
  • Phone: (623) 386-4792
  • Address: 2414 S 220th Ln, Buckeye, Arizona

By completing a purchase on our website, you agree to this Payment Policy. We strive to offer you a secure, efficient, and hassle-free shopping experience. Thank you for choosing SafeSuri for your cosmetic and skincare needs!